FAQ

What is included with RovePact?

Every order includes the adjustable waist belt, dual-bungee leash with two control handles, and detachable zip pouch.

What size dogs is it designed for?

RovePact is designed for dogs weighing approximately 25–120 lb. Always consider your dog's strength, behavior, and training, not only its weight.

What waist sizes does it fit?

The waist belt adjusts from 27 to 48 inches.

How long does US delivery take?

Orders are processed within 1–2 business days. Fast delivery. Tracking is provided by email.

Is shipping free?

Yes. Every US order includes free tracked shipping.

What is your return policy?

You may request a return within 30 calendar days of delivery. The product must be unused, in its original packaging, and in the condition received. Return shipping is the customer's responsibility unless the item is defective or incorrect.

What if my order arrives damaged or incorrect?

Contact support@rovepact.com within 30 days of delivery with your order number and a photo.

Should I attach it to a collar or harness?

For running and activities involving sudden pulling, we recommend using an appropriately fitted dog harness.

How do I contact RovePact?

Email us at support@rovepact.com or use our contact form.